Visitor Information

Visitor Policy
We believe that visits by family and/or significant others contribute to quality patient care. The Arizona Heart Hospital values assistance in patient care from families and significant others.

The designated caregivers, as determined by the patient and family, will be educated with the patient in order to facilitate a return to wellness. They will be encouraged to spend as much time as needed with the patient and encouraged to help with the care of the patient by learning the needed skills to assist the patient after discharge from the hospital.

There are times when a patient's condition or care needs will require all visitors to leave the room.

The PACU (Post Anesthesia Care Unit or Recovery Room) does not have private rooms and space is limited, therefore visitation in this area follows the visiting hours listed below.

For information about spending the night at the hospital, please see the Overnight Guests section.

Visiting Hours

Patient Care Unit (PCU): Visiting hours are from 8:00 a.m. to 8:00 p.m. Visitors are limited to two at a time. Additional visitors may wait in the lobby.

PACU: Visiting hours are from 7:00 a.m. to 7:00 p.m. on the odd hours for 10 minutes. Visiting is limited to two persons at a time.

ICU: Visiting hours are from 7:00 a.m. to 7:00 p.m. Visitation may change due to patient care needs. Your cooperation is appreciated.

Emergency Department: Two family members or significant others may visit at a time.

Day Patient: Two people are permitted to stay with the patient while in this area.

Pagers for Family
While a patient is undergoing a procedure or is in recovery, in-house pagers are available so hospital staff can reach a family member or significant other. Pagers are available from the Concierge in the main lobby.

Special Needs

Notary Public: The service of a Notary Public is available at the hospital. If you need a notary, contact a staff member.

Translation Services: Foreign language translation services are available to assist in communicating with patients regarding their medical care. The staff can make arrangements for this service should it be necessary for effective communication.

Sign Language: Sign language services are available if needed. A staff member can make the necessary arrangements.

Wheelchairs: Wheelchairs are available to individuals requiring this type of assistance. A staff member can make the necessary arrangements.

TDD: Telecommunications Device for Deaf persons (TDD) is available on request. A staff member can make the necessary arrangements for your use of the equipment.

Other: If you have any other special requirements or needs, please discuss them with your nurse or a staff member.